What We Do
Enterprise class service, small business pricing. We provide businesses with complete network and workstation management, cybersecurity, backup & disaster recovery, remote and on-site support.
Remote Monitoring & Management
We utilize remote monitoring and management software to keep your systems and software updated, secure, and operational. We leverage multiple enterprise class tools to monitor your entire systems health at a glance, make changes where necessary - and if you lose a device we can locate, lock, and wipe the device to keep your business and your clients safe. We utilize update windows, so when you're working we will not be performing updates on your systems with planned updates. We're happy to talk with you any time, but we prefer not to interrupt you!
Cyber Security
Our cyber security platforms are light-years ahead of even the best antivirus software. We use advanced AI driven threat detection to protect your network, your endpoints, and even your cloud software from cybercrime. Our multilayered solution starts with an advanced firewall platform, which is in turn also protected by our security monitoring & response software. Your endpoints whether Windows, Mac, mobile devices, or servers are all monitored vigilantly. If the alarms sound, the device can be isolated from the network, and rolled back to its previous state saving you countless down-time.
Backup & Disaster Recovery
In the unlikely event that disaster strikes, we can restore your systems to the point they were before the attack. We identify the root cause, and take steps to prevent it from happening again. Our backup systems cover everything from your cloud software like Microsoft 365, Google Workspace, Quickbooks Online, and other SaaS software, to workstations, servers, mobile devices, and anything else under the sun. Whether you accidentally deleted a file, or your 100 terabyte server crashes, we've got it under control.
Remote Support
Remote support for all service tiers is unlimited. Forgot your password? No problem! We quickly respond to issues so you can get the help you need, when you need it. We maintain complete and secure documentation of your systems, and users so we know what you have, where it is, and who is authorized to request help. In the rare event that we cannot solve your issue remotely, every tier includes a level of on-site support.
On-Site Support
All of our plans have included on-site support ranging from unlimited, to 4 hours. A single incident needing someone to come to you can easily offset the price of your service plan or more. Equipment pick up / drop off, and courtesy visits do not count against included on-site time. If you need more time, we extend discounted rates to all managed service clients in all tiers. If we happen to run over a bit, don't worry - we won't bill you for time unless it's pre-approved by you. We don't do surprises.
Network Storage
Replace that outdated NAS and overpriced vendor-locked drives. Our solution matches legacy pricing but includes SSDs. Get a high-availability, high-density, all-SSD platform that supports hundreds of terabytes, with incremental immutable backups to local or offsite storage. Scale up to 100Gb networking, GPU support for AI, and dozens of hot-swappable SSDs in a 4U or tower chassis. Run any workload with Proxmox VE and ZFS ZRAID, while staying within budget. Take control with private cloud, virtualization for AI, or simple SMB file sharing.
Telecommunication
Our best-in-class UCaaS and Telephony solutions deliver trouble-free voice services that just work. Our services include complete management of telecom solutions including IVR, cost effective replacements for expensive POTS lines used for highly regulated systems such as elevators and fire alarms, mobile apps, and extensions provisioned directly to mobile devices.
Surveillance Systems
Monitor your location 24 hours / day, 7 days / week. Our NVR technologies are AI enabled, allowing for human detection, and zone intrusion detection. Record to any NAS, and back up to a secure remote location. Never leave your property unprotected. No cloud subscriptions, or third party access to your video storage or feeds. Connect to video doorbell with remote access control - all from your smartphone.